State Farm® Insurance Agent Shana Nelson

"Had a great experience working with Anabel for my life insurance policy . They explained everything in a way that was easy to understand and made the process smooth from start to finish. Super helpful, patient, and professional. Definitely appreciate the support."

"Our bank account/automatic payments were compromised, and we received notice that all our insurance coverages would be cancelled, some effective July 2 and others on July 4 or July 9. I spoke to Shana Nelson at State Farm, and she immediately helped us update our coverage information and make payment. We are so greatful for Shana's help to make sure that all our insurance premiums have been paid and our information has been updated. Thank you Shana!!"

"I have been pleased with the responsiveness of Shana Nelson and her staff to my insurance needs."

"Corliss is hands down the best agent ever!!! She is like family, makes every interaction a pleasure"

"Thank you so much Corliss Hazard to writing my auto and homeowners policies. She was very thorough and cared that I had the correct coverage. She explained everything so I could understand my policies. Then when I had to file an automobile claim, she was right there beside me helping me get the best service for my repairs. I would highly recommend Corliss! She is amazing!"

"Corliss is always professional and helpful with all my crazy questions. She is very thorough and follows through."

"Gina Johnson, and Shana Nelson's staff in general, have been very helpful in addressing my concerns, including remembering my payments due, for the many years I have had a relationship with the office."

"Gina at Shana Nelson's office is awesome! She's friendly, always willing to help, knows her stuff and is on top of things."

"I had excellent customer service from Gina Johnson regarding my payment for State Farm Insurance. She was able to make the adjustment to my Checking account, and also added emergency contacts and made sure all the information was correct. Shana you have a great person in Gina. Thank you for a long relationship with your firm. You guys are so great and very professional at all times, and so friendly everytime I need assistance. Thank you, Wendy Whittaker"

"Gina, on a number of occasions on the both the phone and email, has been very helpful and provided me with the right answers and information. She has, been a wonderful person."

""Shanna Nelson’s State Farm office is excellent. The staff offers professional and courteous service, and Gina Johnson, in particular, was exceptionally knowledgeable and efficient in addressing my policy needs.""

"Always great service from Shana Nelson’s office staff Gina"

"Gina Johnson was especially helpful tracking down a missing piece of mail, and verifying my account info to make sure it was correct and complete. Today's phone call was a wonderful contrast to most business calls I've made lately - fast, informative, and pleasant!!"

"Most of my stuffs are insurance under State Farm Insurance Agent for many years. Faith Rice is one of the best agents whom I deal with. She is patient, professional, pleasant person. No matter what is the problems or issues I have. She will find the answer or resolve my issues very quickly. She is wonderful and I am very appreciated all her assistance or guidance I got from her"

"Friendly office helpful staff. Gina Johnson is knowledgable and efficient in assisting with policy information."

"I would like to express my customer satisfaction with State Farm Agent Gina Johnson. She was very professional and took her time explaining my coverages. Very polite and kind. I am a satisfied customer. Keep up the great work Gina and thank you for your time."

"Shana and her Team are always available to go over the details of our policies. Their years of experience are such a benefit that I have referred many neighbors to get coverage."

"Faith helped us with a policy review and did a great job in getting us the best discounts and everything in order."

"We had a positive experience with Laurie C. Crawford. She was very thorough and answered all our questions."

"The customer service at Shana Nelson's office is exceptional. I had some issues with my policy and Laurie Crawford resolved them for me so promptly. I really appreciate her polite, professional and helpful attitude."

"Shana Nelson takes your concerns personally and cares about them. Everyone in her office, including Victoria Pollock and Laurie Crawford, get things done quickly and correctly. Victoria gave me great advice about substantially lowering my car insurance deductible for a mere pittance ($12) more in my premium. Laurie made doubly sure that the new bank that took over my mortgage got exactly what they needed about changes they wanted in my homeowner's policy, Shana is always available to talk and give good advice. And she and her staff care about what you are going through personally, like dealing with a death in the family or because your arm was in a splint. If you haven't made a claim in a while, they don't jack up your premium, and their claim forgiveness program is for real. Truly, it is more than a business to them. Shana sets the tone for her office and hires caring human beings like herself. I'll never forget how kind Shana and her staff were to me when I was going through a really difficult time after my Mom died."

"It's rare for any company to proactively touch base with their clients to see whether the needs of customers are being met. Shana Nelson and her team does exactly that; Laurie Crawford recently went above and beyond to review my policies, thereby ensuring that I had adequate coverage while also looking for cost cutting opportunities. It's reassuring to have such a great agent!"

"Just traded our provider to this company. Because we are saving we are able to get a loan!!!! Plus we have better coverage! Super nice employee. Thank you Bridger. You made it so painless!"

"Shanna Nelson’s State Farm office is the best. I worked with Laurie recently and she is fantastic. We have been with them for over 20 years. We moved out of the area and we have kept them because we love the office. Great people!"

"I have been with State Farm Ins for 40 years! This office is FANTASTIC! From Shana and Laurie, they are the best and extremely helpful and so pleasant to work with to get the best coverage for my car and my condo in Sunnyvale!! I highly recommend this office for your insurance needs!"